Shipping Policy

At Bourbon Nest, we are committed to delivering your order safely, legally, and promptly. Please review our shipping policy below before placing your order.

1. Shipping Destinations

We ship to all U.S. states where direct-to-consumer alcohol delivery is permitted by law. Unfortunately, we are unable to ship to states where such delivery is prohibited. If your state is not eligible at checkout, we apologize for the inconvenience.

2. Order Processing

Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Timeframes

Most orders arrive within 5–10 business days after processing, depending on your location and the carrier. Delivery times are estimates and not guaranteed.

4. Age Verification & Adult Signature

All alcohol shipments require an adult signature (21+) upon delivery. A valid government-issued ID will be required. If no eligible adult is available to sign, the carrier will make additional delivery attempts or hold the package at a local facility. Orders that cannot be delivered due to failed age verification may be subject to a restocking fee.

5. Shipping Costs

Shipping costs are calculated at checkout based on your order weight, destination, and selected shipping method.

6. Carrier Delays

Bourbon Nest is not responsible for delays caused by weather events, carrier disruptions, or incorrect addresses provided at checkout. Please double-check your shipping address before placing your order.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the delivery date at info@bourbonnest.com with your order number and photos of the damage. We will work with the carrier to resolve the issue promptly.

8. Contact Us

For any shipping-related questions, please reach out to us:

  • Email: info@bourbonnest.com
  • Phone: +1 (219) 316-0156
  • Address: 955 Leestown Ln, Frankfort, Kentucky 40601, United States